We know you will be delighted with your purchase, we do appreciate that sometimes you may not be. On these rare occasions we are more than happy to offer you an Exchange or Credit Note on your purchase if it is returned to us within 30 days from receipt providing the item is unworn, in pristine condition, with its original packaging and all relevant receipts and documentation. Only Online purchases will be offered the option of a refund. This offer does not include personalised items or special orders and does not affect your statutory rights. For a refund or exchange on your web purchase return to the address below..
Cole guarantee all our products against manufacturing defects. This guarantee will be honoured through Mail Order on production of the sale receipt. These rights are additional to and do not detract from your statutory rights.
Cole The Jeweller LLP
30-38 Highfield Road
Tel 01253 341410
Monday to Friday 9am-5:30pm